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Program Assessment
Institute

The Program Assessment
Institute comes at time when there is a strong need to improve existing
program assessment systems within in higher education. The increasing
demands of external accrediting organizations requires institutions to
take a new look at their programs and outcomes. A new set of questions is
being asked and must be addressed.
Theme Areas
Main Themes
The Measuring System
The Evaluation Component
The Assessment Component
Institute Outcomes
Main
Themes
A quality program assessment
system has two main components (assessment and evaluation) along with
a strong measuring system. These form the three main theme areas for
the institute:
(1) the measuring system,
(2) the evaluation component, and
(3) the assessment component.
The
Measuring System
A measuring system is used to
help know what you are trying to do (goals); determine how
well you are doing it; analyze how you are doing it;
determine which qualities that you want and how you are going
to measure those qualities, and determine the level of
quality you want.
Therefore, a measuring system is used to assess
current effectiveness (i.e., a self-study of current performance
against stated goals),
as well as identify:
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program goals/objectives;
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key processes that significantly influence
quality and effectiveness, and
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clear performance criteria and standards for the
program.
The
Evaluation Component
The design of an evaluation component requires creating an annual
program evaluation process and a plan of action to produce the
outcomes that match the standards. Individual accountability within a
program involves setting standards and then identifying which
individual (or individuals) is responsible for each measure.
The evaluation component also involves designing a data collection and
reporting system to measure performance against standards as well as
timely reporting about performance to the appropriate individuals. In
addition, there should be summative evaluation of annual performance
against standards and opportunities for rewarding performance.
The
Assessment Component
The design of an assessment
component involves identifying the strong aspects of a program and
separating them from aspects that need to be improved. Appropriate
assessors should be identified for each performance area that needs
the greatest improvement. Factors within each measure for the
assessment need to be identified. Constant feedback should be provided
until the performance reaches the desired level. Contingency funds
should be set aside for providing critical resources to make needed
improvements. Finally, study the use of feedback to determine its
impact for future improvements.
Institute
Outcomes
- Produce a program assessment system to help meet program goals
and standards.
- Design a system which benefits your program (not solely for
external purposes).
- Gain understanding of the relationship between measurement,
assessment, and evaluation.
- Understand the role of self-study in building a program
assessment system.
- Clarify your program’s processes, systems, and structures, and
identify how these help to produce the qualities of the program.
- Determine the "why" and "how" of measures with respect to their
importance in a program assessment system (i.e., why are quality
measures important and how do you produce them).
Understand the importance of a fair and equitable evaluation
system.
Effectively apply limited assessment resources systematically to
obtain the greatest incremental growth in the program.
Overview
During this Institute, you will produce a draft of a program assessment system that:
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Helps meet program goals and standards.
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Clarifies your program’s processes, systems and structures
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Significantly benefits your program.
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Evidences qualities of the program by key outcomes
Additionally:
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Determine the “why” and “how” of measures with respect to
their importance in a program assessment system (i.e., why are quality
measures important and how do you measure them?)
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Gain understanding of the relationship between measurement,
assessment, and evaluation.
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Understand the role of self-study and self assessment in
designing a program assessment system.
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Understand the importance of a fair and equitable evaluation
system.
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Effectively apply limited assessment resources systematically
to obtain the greatest incremental growth in the program.
The Program Assessment Institute comes at
time when there is a strong need to improve existing program
assessment systems within higher education. The increasing
demands of external accrediting organizations requires
institutions to take a new look at their program’s outcomes. A
new set of questions is being asked and must be addressed.
In a program:
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What determines its quality and how
will this be measured?
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What student performance or learning
outcomes should be explicitly stated?
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How will you determine if students
have met these performance outcomes?
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How will performance be measured,
assessed and evaluated, for both students and faculty?
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Will the program assessment design
meet the standards for external review, and how are their
criteria determined?
Sample Agenda
Activities during the institute will include:
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Overview: Assessment, Evaluation, Program Assessment
System.
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Develop a one-sentence description of your program.
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Determine your program’s three-year or five year
goals/objectives.
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Define the appropriate scope for your program.
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Produce 5-8 sentences describing the processes of your
program.
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Assess the quality of your current program.
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Brainstorm important and desirable qualities.
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Write clear statements as performance criteria.
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Identify attributes for each performance criterion.
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Identify the means and instruments for measuring each
attribute.
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Establish standards and accountability for each
attribute.
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Writing an annual assessment report.
Scheduled Events
If you're interested in
scheduling a Program Assessment Institute at
your college, please contact us at
inquiries@pcrest.com.
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