Bookstore Ordering Options
For any order, please include the following
- Order Date
- Customer Account Number
- Institution Name (College or University)
- A complete Bill-To Address and Ship-To
- A complete ISBN (International
Standard Book Number) for each product, when available
- Quantity to be shipped
- Order Priority (if the order or shipment must
be expedited, please make a note to this effect)
- First Author's Name
- Complete Title of the Product (include
- Preferred Mode of Shipment
P.O. Box 370
Hampton, NH 03843-0370
||Customer service number:
between 8AM and 5PM CST.
Orders may be placed by Fax at:
SPECIAL NOTE: If you follow
your phone or fax order with a written confirmation, mark the
order "Confirmation of Telephone / FAX Order - DO NOT SHIP."
This will avoid duplication of the order.
Must be reported within 60 days,
with invoice information.
issued by Pacific Crest for book returns are strictly merchandise
credits. Pacific Crest does not provide cash refunds but rather
applies credit toward the future purchase of its products and/or
books are defined as: (1) books published for one-time use in a
specific course, or (2) books that will not be used again in
subsequent semesters or terms.
A limit of 10%
of an order (or the most recent order when there are multiple
orders) for custom published books will be accepted for future
will notify the bookstore at the time an order is placed if it
is ordering a custom published book.
All Other Book Orders
(1) not damaged in
any way; are in a condition so that they can be resold as new. Books
that cannot be sold as new, this includes price stickers, will only
receive 50% credit. Price stickers have been a problem in the past.
We canít resell books with price stickers on them.
within one year of the shipping date as indicated on the invoice.
Should you need to contact Pacific Crest
about returning books, we can be reached at 603-601-2246.