L
EARNING
TO
L
EARN
: B
ECOMING
A
S
ELF
-G
ROWER
221
E
XPERIENCE
8: P
ERFORMING
IN
T
EAMS
AND WITHIN
A
C
OMMUNITY
READING
An effective teamwork process involves a
great deal more than putting people together
in a group with a task to work on.
1. Review the
activity, develop
a plan of action,
and revise the
plan to ensure
task completion.
2. Monitor the team’s performance against the
plan and report deviations.
3. Contribute to the group as an active learner.
Planner
1. Question and check the
assumptions that are
being made.
2. Determine the issues
or reasons why quality
is not being met at the
expected level.
3. Be constructive in helping the team improve
performance.
4. Contribute to the group as an active learner.
Skeptic
1. Make sure that
team members are
respectful to each
other.
2. Ensure that each team
member is heard and
acknowledged and
ensure that issues between people do not
go ignored.
3. Check that decisions made by the team are
consistent with the team’s desired outcomes.
4. Contribute to the group as an active learner.
Conflict Resolver
1. Assess performance,
interactions, and the
dynamics among team
members, recording
strengths, improvements,
and insights.
2. Listen and observe well.
3. Accept accountability for the overall quality
of the Reflector’s journal.
4. Present an oral Reflector’s Report positively
and constructively if asked to do so.
5. Intervene with suggestions and strategies
for improving the team’s processes.
6. Contribute to the group as an active learner.
Reflector
1. Eavesdrop on other
teams during an activity
to gather information
and seek clarification of
direction.
2. Relay information that can help the team
perform better.
3. Contribute to the group as an active learner.
Spy
The effectiveness of teamwork is greatly enhanced by having a mission or common vision, using team
roles, having a plan, and assessing the performance of the team as a whole as well as the performance of
individuals within the team.