The Institute will address numerous topics related to facilitation. Among these topics include:

• Valuing characteristics of a quality facilitator
• Establishing clear outcomes for an event or process
• Pre-assessing participants expertise and needs
• Constructing/designing quality activities
• Identifying and solving key problems/issues
• Designing work groups
• Facilitating discussions
• Inventorying and recording
• Learning how to ask questions
• Conducting a mid-term assessment
• Using a Facilitation Methodology
• Handling facilitators’ worst nightmares
• Facilitating a group from a failure
• Determining what produces a long-term behavior
• Using peer assessment
• Applying alternative assessment techniques
• Challenging performance
• Achieving closure
• Using real-time reflection within a process
• Facilitating change in a culture
• Facilitating a hostile group
• Addressing the needs of a group of skeptics
• Rephrasing effectively
• Preparing for an effective process
• Taking feedback non-defensively
• Managing/leading mentors and co-facilitators
• Providing amenities (food, resources, environment)