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Student Success Toolbox
Performance Criteria for Team Roles
AWritten Reflector’s Report should
• be concise, clear, and accurate
• cite specific examples to convey meaning
• refer to key skills used by the team
• provide supporting documentation
• document affective/emotional issues
• prioritize the most important information
• focus on areas identified in the performance criteria
An Oral Reflector’s Report should
• be delivered loudly and clearly enough for all others to hear
• present information concisely (within about 30 seconds, unless specified otherwise)
• identify one strength of the team’s performance and explain why it is a strength
• identify one area for improvement that the team can focus on and explain how the improvement can
be made
• provide one insight gained about the learning process and explain the significance of the insight
AWritten Recorder’s Report should
• record accurate information
• identify the team’s most important discoveries
• summarize the processes used by the team and identify the context
• identify the concepts and tools used by the team
1. Listen critically to group
members and ask for
clarification and examples,
when needed.
2. Make logical connections
among people’s ideas to
increase everyone’s learning.
3. Ask timely questions when the quality of
thinking can be enhanced.
4. Challenge ideas when they are problematic.
5. Constantly seek ways to increase the quality
of thinking by team members.
6. Seek to produce clarity of learning by
ensuring effective thinking.
7. Contribute to the group as an active learner.
Critical Thinker
1. Eavesdrop on other teams
during an activity to gather
information and seek
clarification or direction.
2. Relay information that can help the team
perform better.
3. Contribute to the group as an active learner.
Spy
1. Make sure that team
members are respectful to
each other.
2. Ensure that each team
member is heard and
acknowledged, and ensure that issues between
people are not ignored.
3. Check that decisions made by the team are
consistent with the team’s desired outcomes.
4. Contribute to the group as an active learner.
Conflict Resolver