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Improving Learning and Performance through Assessment
Social Domain
Communicating
Receiving a Message
Attending, Reading body language, Responding, Checking perceptions
Preparing a Message
Defining purpose, Knowing the audience, Organizing a message, Selecting word usage, Formatting a message,
Illustrating
Delivering a Message
Selecting a venue, Generating presence, Sharing knowledge, Persuading, Storytelling, Managing transitions
Relating with Others
Inviting Interaction
Taking an interest in others, Initiating interaction, Hosting, Expressing positive nonverbal signals, Assisting others,
Being non-judgmental
Relating for Meaning
Belonging, Befriending, Empathizing, Collaborating, Parenting, Mentoring
Performing in a Team
Goal setting, Achieving consensus, Planning, Cooperating, Compromising
Performing in an Organization
Accepting responsibility, Being assertive, Making proposals, Documenting, Influencing decisions
Relating Culturally
Accepting Constraints
Obeying laws, Inhibiting impulses, Noticing social cues, Recognizing conventions
Living in Society
Sharing traditions, Supporting institutions, Valuing communities, Reacting to history, Being a citizen
Demonstrating Cultural Competence
Clarifying stereotypes, Appreciating cultural differences, Generalizing appropriately, Using culture-specific
expertise
Managing
Managing People
Building consensus, Motivating, Modeling performance, Assessing performance, Evaluating performance
Building and Maintaining Teams
Defining team roles, Setting rules, Delegating authority, Confronting poor performance, Recruiting, Mediating
Managing Communication
Connecting with stakeholders, Networking, Marketing, Sustaining change
Managing Resources
Negotiating, Politicking, Securing resources, Creating productive environments
Leading
Envisioning
Projecting the future, Seeing implications, Balancing perspectives, Responding to change
Building a Following
Inspiring, Sharing a vision, Generating commitment, Maintaining integrity
Maintaining Commitment
Meeting individual needs, Taking meaningful stands, Thinking opportunistically,
Being charismatic
Empowering
Giving credit, Encouraging ownership, Grooming subordinates, Being a
servant leader