Page 128 - Foundations of Learning, 4th Edition (Revised)

LEARNING OBJECTIVES

At the end of this chapter, you should be able to:

• Think critically about the Problem Solving Methodology

• Apply the Problem Solving Methodology to an assigned problem

• Apply the Problem Solving Methodology to a problem from your own experience

READING

Problems and Problem Solving

How would you define the word “problem?” If you were asked to list the problems you have faced—and
perhaps solved—this week, what would be on your list? How do you feel when you have solved a problem?

A problem is a question, matter, situation, issue, or person that is perplexing, thought provoking, or difficult
to deal with. While we all face and deal with problems of varying scope, magnitude, and complexity on a
daily basis, some of us are better problem solvers than others. Why is this so?

Several factors influence how effectively people are able to solve problems. First, there is the issue of
motivation on the part of the problem solver. You will be much more motivated to put forth effort and
perform the task of problem solving if the problem to be solved is relevant and if you are in a situation that
you find interesting or important. In other words, the key question asked by the problem solver is, how
important is it to me that the problem gets solved? If you don’t care about the problem itself, you tend to
have little motivation to put forth your best effort.

Another issue that affects the quality of the problem solving process is the complexity and scope of the
problem compared to the knowledge base of the problem solver. For example, if you were taking an algebra
course, you might have a great deal of difficulty solving a calculus problem, regardless of your level of
motivation. However, if you have some familiarity and experience with a certain kind of problem, that would
be a definite advantage over someone who is completely
new to the situation. If you did not learn from your first
experience, though, it will still be challenging to solve a
similar problem the second time around.

A person’s self-confidence at problem solving is an
important factor that influences the quality of problem
solving. Confidence is gained through past successes
which come from the skillful use of a process that can be
applied to any problem or situation.

Problem Solving Skills

122 Foundations of Learning